Welcome to Roasting Room! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website (https://roastingroom.live/) and purchase tickets for our live music events. By accessing or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you purchase tickets or create an account on our website, we may collect personal information such as your name, email address, postal address, phone number, and payment information.

1.2 Event Preferences: We may collect information about your music and event preferences to provide you with personalized event recommendations and updates.

1.3 Log Data: We automatically collect log data when you visit our website, including your IP address, browser type, operating system, and the pages you viewed.

1.4 Cookies: We use cookies and similar tracking technologies to improve your user experience. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

2.1 Ticketing and Event Management: We use your personal information to process ticket orders, provide event information, and manage event admissions.

2.2 Communication: We may use your contact information to send event updates, promotions, and newsletters. You can opt out of these communications at any time.

2.3 Analytics: We use data analytics to understand how users interact with our website and improve our services.

2.4 Legal Compliance: We may use your information to comply with legal obligations and protect our rights.

3. Information Sharing

3.1 Third Parties: We may share your information with trusted third-party service providers who assist us in delivering our services, including payment processors and marketing partners. These third parties are obligated to protect your information.

3.2 Legal Requirements: We may disclose your information when required by law, such as in response to a court order or government request.

4. Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Choices

5.1 Access and Update: You can access and update your personal information by logging into your account on our website.

5.2 Marketing Communications: You can opt out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

6. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from minors. If you believe we have collected personal information from a minor, please contact us immediately.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us.