Welcome to Roasting Room! Please read these Terms & Conditions carefully before purchasing tickets to our live music events. By using our website (https://roastingroom.live/) and purchasing tickets, you agree to abide by these terms. If you do not agree with any part of these Terms & Conditions, please do not use our website or purchase tickets.
1. Ticket Purchase
1.1 Age Restriction: You must be at least 18 years old to purchase tickets to our events unless otherwise specified. Some events may have specific age restrictions, and it is your responsibility to verify the age requirements before purchasing tickets.
1.2 Payment: All ticket prices are in the currency specified on our website and are inclusive of applicable taxes and fees. Payment is accepted through the payment methods provided on our website.
1.3 Order Confirmation: After completing your purchase, you will receive an email confirmation with your ticket details. Please ensure that you provide accurate contact information during the booking process.
2. Event Admission
2.1 Ticket Validity: Your ticket is only valid for the specific event and date for which it was purchased. Tickets are non-transferable and non-refundable, except as outlined in section 3 (Cancellation and Refunds).
2.2 Admission: You must present a valid ticket and photo identification to gain admission to our events. Failure to provide these may result in denial of entry.
2.3 Late Arrival: We recommend arriving at the event well in advance. Latecomers may be admitted at the discretion of event staff and may be subject to a waiting period.
2.4 Behavior: We reserve the right to refuse admission or eject any attendee for disruptive or inappropriate behavior without a refund.
3. Cancellation and Refunds
3.1 Event Cancellation: In the event of an event cancellation, you will be eligible for a refund of the ticket price. We will make reasonable efforts to notify you of cancellations and process refunds promptly.
3.2 Rescheduling: If an event is rescheduled, your ticket will be valid for the new date. If you cannot attend the rescheduled event, you may be eligible for a refund as outlined in section 3.1.
3.3 Refund Requests: All refund requests must be submitted within 30 days of the event’s cancellation or rescheduling. Refunds will be issued to the original payment method.
4. Intellectual Property
4.1 Copyright: All content on our website, including text, images, logos, and graphics, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without prior written consent.
5. Privacy Policy
Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
6. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. It is your responsibility to review these terms periodically for changes.
7. Contact Information
If you have any questions or concerns about these Terms & Conditions or our services, please contact us.