FAQ
YOU HAVE QUESTIONS, WE HAVE ANSWERS.
Q: Where is the Roasting Room, geographically speaking?
A: 1297 May River Rd. Bluffton, SC 29910. We’re on the second floor directly above the Corner Perk coffee shop on the corner of Calhoun St and May River Rd (Highway 46) in the heart of downtown Bluffton.
Q: Where can I find parking in Old Town Bluffton?
A: As a local, we say “good luck”. Though, after a quick trip around the neighborhood you’ll see there are plenty of places to park within walking distance of the venue. The hidden-in-plain-site parking lot is Cornerstone Church (across the street). They’ve opened up their parking lot to the public for parking. May River Rd, Calhoun St, Hwy 46, etc. all have on-street parking. It’s not a bad walk, and you’ll find a spot (eventually).
Q: Your venue’s on the second floor. I can’t climb stairs. How can I attend a show?
A: Local building code does not require multi-level venues to install lift systems or elevators, so we didn’t put one in. However, we will help you up the stairs if you’re remotely capable. For possible accommodations, email Amanda at roastingroom@gmail.com.
Q: What’s a listening room? I’m out with my friends, am I allowed to converse with them during the show?
A: Think of our room like you would a movie theater that sells bourbon at the concession stand. We’ve meticulously crafted the event space for great acoustics, we hire expert sound engineers to run the show, we sell tickets, and we bring in artists from around the country (and the world) to perform in the room. Sure, it’s fun to go hang out with your friends and catch up with the past week’s craziness. For those conversations, we welcome you to have a seat on our porch and converse to your heart’s content. While inside, we ask for your respect of the artist and the people around you by refraining from talking excessively.
Q: Am I guaranteed a place to sit?
A: The only way you can absolutely 100% guarantee yourself a reliable place to sit is to get here early. Any other method is not guaranteed.
Q: What’s a General Admission Ticket?
A: With a general admission ticket your fate is in your hands. Get here early to guarantee a seat; get here on time to enjoy the music standing!
Q: I purchased a ticker in advance and was really psyched about the show, but tonight I don’t feel well. Can I get a refund?
A: This is a tricky one for us for a variety of reasons. Without getting too deeply into the subject of ticket counts, agency agreements, door splits, band guarantees, etc. when a ticket is purchase the patron is counted and the sale is reported to the band management. If we refund a ticket, we have to not only give you your money back but then give the agency their share. In other words, we can’t refund your ticket because we’d lose twice. So, if you get sick and can’t attend a show, feel free to find someone to take your place. We’ll gladly change the name on your reservation to someone else.